TERMS & CONDITIONS

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1. About Us

Face Me Up Academy provides online educational courses specialising in professional facial massage techniques, facial lifting, sculpting and related beauty education.

By purchasing a course through our website, you agree to these Terms & Conditions.

If you have any questions regarding your purchase, please contact us using the contact details provided on our website.​

Our online courses provide educational video lessons and supporting learning materials relating to facial massage techniques.

The course content, included modules and features are described on the relevant course sales page.

We aim to ensure that all course descriptions are accurate and that the materials are accessible to customers following purchase.

3. Ordering and Payment

Payment can be made using the payment methods available at checkout, which may include:

• Debit or credit card

• PayPal

• Klarna, where available

All prices are displayed on the relevant course sales page before purchase.

Your order is subject to successful payment or confirmation of the applicable payment arrangement.

If you pay using a third-party payment provider, that provider’s applicable payment terms may also apply.

4. Access to Digital Content

Access to the purchased online course is normally provided immediately after successful payment.

Unless otherwise stated on the relevant course page, access to the purchased course is available for three years from the date access is granted.

You are responsible for ensuring that you have a suitable internet connection and a compatible device to access the course materials.

If you experience technical difficulties accessing your course, please contact us for assistance.

5. Cancellation and Refunds

We want customers to understand the cancellation terms before purchasing a course.

As our courses provide digital content, special rules may apply to cancellation rights when access is provided immediately after purchase.

Where you request immediate access to digital content during the statutory cancellation period, we will seek your express consent to begin supplying the content immediately and your acknowledgement of the applicable consequences for your cancellation rights, where required by law.

Your statutory rights remain unaffected. Nothing in these Terms & Conditions excludes or limits any rights you may have under applicable consumer protection legislation.

If you experience a technical problem that prevents you from accessing the purchased course, please contact us so that we can investigate and help resolve the issue.

Any refund request will be considered in accordance with applicable law and the circumstances of the case.

6. Intellectual Property

All course videos, manuals, written materials, demonstrations, photographs, branding and other educational content supplied by Face Me Up Academy are protected by applicable intellectual property laws.

Your purchase grants you a personal, non-exclusive, non-transferable right to access and use the purchased course for your own learning.

You must not:

• Copy, reproduce or redistribute course videos or materials.

• Share your login details or provide unauthorised access to another person.

• Upload course materials to other websites or platforms.

• Resell, sublicense or commercially distribute the educational content.

• Record or reproduce course lessons for redistribution without our written permission.

Unauthorised use or distribution of course materials may result in access being suspended or terminated where legally justified, without prejudice to any other rights or remedies available to us.

7. Educational Purpose

Our courses are intended for educational and professional development purposes.

The techniques demonstrated in our courses are intended to support learning about facial massage and related beauty practices.

Course participation does not guarantee any particular professional, financial or treatment outcome.

Students are responsible for applying the techniques appropriately, taking account of their training, professional qualifications and the needs of their clients.

Our courses are not a substitute for medical advice, diagnosis or treatment.

8. Technical Support

If you have difficulties accessing your course or viewing the materials, please contact us using the email address provided on our website.

We will make reasonable efforts to investigate reported technical problems and assist you.

9. Changes to These Terms

We may update these Terms & Conditions when necessary to reflect changes to our services, business practices or legal obligations.

The version applicable to your purchase will be determined in accordance with applicable law and the terms agreed at the time of purchase.

10. Consumer Rights

Nothing in these Terms & Conditions affects your statutory rights as a consumer.

Digital content must comply with applicable legal requirements, including requirements relating to its description, quality and fitness for a particular purpose where applicable.

11. Governing LawThese Terms & Conditions are governed by the laws of England and Wales, subject to any mandatory consumer protection laws that apply to customers in other jurisdictions.

12. Contact Us

If you have any questions about these Terms & Conditions or your course purchase, please contact Face Me Up Academy using the contact details provided on our website.

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